Shipping Policy

DELIVERY IN INDIA

Please note that the estimated time of delivery within India is generally 5-7 business days. This time may vary according to your delivery location. Please note that if your location is not served by our regular courier partners, then we will be dispatching your order through Value Payable Post (VPP) or Speed Post in which delivery duration may vary from 7-10 days. Orders placed from North East India require a minimum of 10-12 business days for delivery. Sushruta team support ensures that the package reaches you as fast as possible. You can also contact our team to send the tracking details of your courier.

INTERNATIONAL DELIVERY

1. International deliveries may take 15-20 days. The tracking of your order gets updated periodically to provide the most current status of the shipment. There may be a delay between scanning events and the availability of tracking information related to those scanning events. Depending on how recently your item was mailed, tracking information may not be immediately available.
2. Flight delays, cancellations and customs delays are beyond our control. Due to the time required for custom and import clearance and forwarding delivery timeline may suffer. Please note that the delivery timings will also be bound by the custom policies and regulations of your region.
3. Additional charges, for customs clearance of the shipment, if any, shall be paid by the recipient. Sushruta Ayurvedic Therapy Center has no control over these charges, nor can we predict what they may be.
4. In rare cases, you may have to coordinate with customs, or local post office for the clearance of the shipment. In such case, we will keep you informed with all relevant information.

SHIPPING ADDRESS & CHARGES:

In order to provide good service and timely and efficient deliveries, please enter the correct shipping address with area pin-code while placing your order. Also, it is very important for us to have your contact number and email, so please enter your correct details while registering.

International shipping charges are based on the size and weight of the package(s). To determine the cost of shipping to an international destination, simply place the items you wish to order in your shopping cart and click on “check out”. You will be prompted to enter your country name and address. After you enter details and save it, you will be able to see shipping charges along with product charges.